About North Mississippi Health Services
Providing the best patient- and family- centered care
North Mississippi Health Services is dedicated to being the provider of the best patient- and family-centered care that is convenient, cost efficient and of the highest quality.
North Mississippi Health Services provides acute, diagnostic, therapeutic and emergency services through North Mississippi Medical Center hospitals, primary and specialty care clinics, nursing homes and telehealth services. NMMC-Tupelo, our flagship hospital, is home to the only Level 2 trauma center in north Mississippi.
24
counties served by North Mississippi Health Services hospitals and clinics
7
NMMC hospitals in Tupelo, Amory, Eupora, Iuka, Pontotoc and West Point, Mississippi, and Hamilton, Alabama
70+
primary and specialty care clinics
4
nursing homes in Baldwyn, Pontotoc and Eupora, Mississippi, and Hamilton, Alabama
Our Mission & Vision
Why We Exist
To continuously improve the health of the people of our region
What We Want to Be
The provider of the best patient- and family-centered care and health services in America
At NMHS, vision and innovation are woven into the very fabric of our organizational culture. Our mission, vision and organizational values are the result of work by forward-thinking people in this community in the early 1930s. NMHS continues that tradition and upholds the intentions of our community's founding leaders to address current needs and anticipate the future state of health care.
We do this through a carefully crafted and continuously refined process of strategic planning that correlates current and future health care needs with the current capability and the future promise of the art and science of medicine. Our mission, mission and organizational values are not just words but messages that inspire a diverse workforce to achieve our full potential in caring for the people of our community.
We work hard to fulfill our mission and vision each and every day through our commitment to our CARES Values:
Compassion: Show sincere care and kindness for those we serve
Accountability: Take responsibility for our actions
Respect: Treat everyone with dignity
Excellence: Achieve excellence through innovation, teamwork and doing our best
Smile: Always be friendly
Our Mission and Vision are translated into actions through the critical success factors (CSFs): People, Service, Quality, Financial and Growth. The order of these critical success factors is intentional. It starts with creating an environment that draws and nurtures the best People to provide the best Service. Great service results in happy customers and excellent Quality. High quality and efficiency produces good Financial results and requests for more services, which results in Growth. NMHS recognizes that People drive everything and to be successful, it must relentlessly focus on People (employees) to ensure that they are motivated and excited about working here.
People: Maintain high quality work force
Service: Improve customer service
Quality: Improve prevention & health education and improve health outcomes
Financial: Produce financial resources required to support mission and vision
Growth: Expand access to health services
The Desk is our free community and provider information service. Our call center specialists can help you book appointments and answer your questions about NMHS programs and services. Available 8 a.m.-4:30 p.m. Monday through Friday.
myConnection
myConnection is an all-in-one platform that offers a convenient and secure way to access and manage your medical records, schedule appointments, communicate with health care providers and more.
myConnection
myConnection is an all-in-one platform that offers a convenient and secure way to access and manage your medical records, schedule appointments, communicate with health care providers and more.