Choosing the right care provider can be confusing. We are here to help with the right care at the right time in the right place for the right price. Learn more about your options, when to use each type of care and how to avoid overpaying for the care you need.
To connect with a health care provider from the comfort of your home, consider virtual care. E-visits are recommended for symptoms such as sinus problems, cough, back pain, headache, red eye, heartburn, urinary problems, vaginal discharge/irritation or diarrhea. E-visits are only $29, payable by credit or debit card, and are not billed to your insurance. Visit the Virtual Care page for detailed instructions on how to set up and access virtual care options through your myConnection account or watch this short video to see just how easy it is.
Hours: Request a virtual visit any time through myConnection.
Learn More About Virtual Care Options
When you need care right away, visit an Urgent Care location near you. Urgent Care clinics can treat colds, flu, sprains, cuts requiring stitches and other minor illnesses and injuries with no appointment needed.
If you have a myConnection account, you can use the On My Way service to secure a place in line. You can also view current Urgent Care wait times.
Hours: Open seven days per week with extended hours.
Find an Urgent Care Near You
Your primary care provider's team serves as your medical home, helping to manage your health and coordinate your care. If you don’t have a primary care provider that you see on a regular basis for routine health care, call 1-800-THE DESK (1-800-843-3375) for help getting an appointment.
Hours: Traditional business hours, with some locations offering early morning or evening hours, Monday-Friday. Most locations see patients by appointment and offer same-day access.
Find a Primary Care Provider
For life-threatening emergencies such as severe chest pain, difficulty breathing, seizures, severe bone fractures or poisoning, immediately call 911 or seek care at the Emergency Department at one of our hospitals.
Hours: 24/7 access to emergency medical personnel.
Find an Emergency Department
If you are unsure where or when to seek care, call
Nurse Link®, a free service provided by North Mississippi Health Services at
1-800-882-6274. The telephone triage service is available 24 hours every day in Mississippi, Alabama and Tennessee.
