Our Benefits

• The NMMC Specialty Pharmacy is connected to Epic, which means that medical records are updated in real-time, improving patient care, reducing duplication and facilitating provider communication.
• We are local, which allows us to work with patients on the best way to get their medications to them. We deliver through UPS and are also able to provide on-site pickup at 738 S. Gloster St., Suite B, Tupelo, when needed or preferred.
• Our pharmacists are available locally to answer your questions and concerns. 

Services We Offer

Our goal is to provide clinical services in a caring and supportive environment, optimize medication adherence and prevent disease progression. We focus on medication access, tolerance and adherence.

You may benefit from our services if you require a challenging drug regimen for a complex and chronic disease such as: 

• Ankylosing spondylitis
• Asthma
• Endocrine conditions
• Hematology
• Hemophilia blood products
• Hepatitis B/Hepatitis C
• Immune deficiencies/human immune deficiency virus (HIV)
• Multiple sclerosis
• Oncology
• Osteoporosis
• Psoriasis
• Psoriatic arthritis
• Pulmonary arterial hypertension (PAH)
• Rheumatoid arthritis
• Ulcerative colitis/Crohn's disease
• Other specialty conditions

Our Process

When we receive a referral, the first step is a benefits investigation to determine if the patient has coverage and if our services are in network. If not, we coordinate referring the patient to an in-network provider.

We also help our patients navigate all available financial assistance programs and work with appropriate organizations to secure co-pay assistance.

Next, a Pharm.D. performs a full clinical review, followed by a patient counseling session. Clinical follow-up calls are made to all patients starting new therapies with a frequency depending on diagnosis category.

For example, new hematology/oncology patients are called on Day 10, Day 20 and Month 3 while rheumatoid arthritis patients are called Months 1, 3 and 6.

In addition, ongoing monthly refill calls are made to the patient. During those calls, we ask about clinical details such as side effects, new admissions, allergies and insurance changes. Every step of the way, we are in communication with the referring provider’s office.

Full clinical assessments are also performed yearly so any changes can be addressed and communicated to the prescriber.