Recently I was asked to consider what things I wish my patients knew. This is a great question! I reached out to a few physician friends to gather their feedback and created a list of the ideas I found the most valuable.

1. Bring all medication bottles to every appointment, especially when you need refills. Patients often ask why this is important, and they ask why their paper list or computer list is not enough. I know this feels like we are asking a lot, but it is so very important in keeping patients safe. As your doctor, I get so much great information off the label of those bottles—dosage, the prescriber’s name, the date the bottle was filled, etc. It helps me avoid errors in your dosing. Each of us caring for you is human and could make a mistake, though thankfully they are rare. Please help us do a good job by bringing your bottles to every appointment.
2. Wellness visits are important. Patients often ask, “Why do I need an extra visit if I’m healthy?” Our answer is, “So that we can keep you healthy!” We use your wellness visit to stop, pause and check in with you on your overall wellbeing and preventive health. We also get you up to date on important cancer screenings (like mammogram or colon screening) and vaccines (flu, shingles, pneumonia vaccines, etc.).
3. Be clear about why you are here. When the nurse is taking you to a room and asking your reason for the visit, be sure to list upfront what you want addressed that day. The end of the visit is not the correct time to bring up surprise issues. Each of your concerns needs adequate time for discussion.
4. We appreciate your patience. This one is personal to me because I dislike waiting myself. In my clinic I try very hard to be on time and not make patients wait for me. If you do have to wait, I guarantee it was not intentional, and we will give you our undivided attention when it is your turn. As your health care team, we are grateful for your patience as we take care of both healthy people and very sick people.
5. Google is a great resource, but it is not your doctor. We as your health care team want you to be educated. However, please remember there is lots of false information on the internet. See your medical provider for any concerns you have. When we respond, please also remember we have dedicated our lives to caring for you. We do not want to give you medicine or advice that will waste your time, steal your money or hurt you. We want the best for you and your family. So if we suggest a change or offer a specific treatment, please give it some thought.
6. Keep a copy of your medical records, especially surgeries and colonoscopies. This helps us keep an accurate medical record, especially when you have to see a new physician.
7. We think about you even when we are not together. Our patients become extended family. Even when we are not with you, we think about you, wonder how you are doing and even pray for you. We enjoy celebrating successes, grieving losses and tackling challenges with you.

Thank you for trusting us with your health and your family. We will do our best to get you what you need. I hope this list helps you with your visits in the future.