TUPELO, Mississippi – North Mississippi Medical Center Home Health has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2023 calendar year.

“We are so proud of our team and their dedication to taking care of our patients and their families with compassion, respect and excellence,” said Kim Tutor, NMMC Home Health director. “They hold themselves to the highest standards for every patient, every time.”

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2023 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers.

HHCAHPS stands for Home Health Consumer Assessment of Health Providers and Systems. It is developed by the Agency for Healthcare Research and Quality and the Centers for Medicare and Medicaid.

“It is so rewarding to care for our patients and assist their families in the comfort of their own homes,” said Courtney Ware, NMMC Home Health regional manager. “It brings much joy as we see them meeting outcomes and regaining their independence."

With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to partner with so many organizations that put a high value on providing quality patient care and we are honored to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. These organizations deserve to be celebrated for their commitment to achieving new levels of excellence each and every year”, said Kevin Vogel, President of SHP.

Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.