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Social Work/Case Management Services


A licensed social worker is available and provides the following services:

  • Assesses social and emotional factors related to the patient's illness and treatment
  • Collaborates with the patient's physician and treatment team to develop the plan of care
  • Serves as a liaison between the patient/family, treatment team and payer
  • Helps orient the patient and/or family to the treatment program and coordinates family conferences and education
  • Provides counseling and short-term individual/family/group therapy to help strengthen the family/support system and resolve any conflicts related to chronic disabling conditions and pain management
  • Refers patients and their families to community resources for education and assistance
  • Works to resolve abuse or neglect, inadequate food and medical supplies, transportation and other problems that endanger a patient's mental and physical health
  • Verifies a patient's insurance benefits, helps with the pre-certification process for third party payment, and assists with utilization review of program services to the insurance company


The NMMC Outpatient Rehabilitation Center staff refers patients to the social worker if issues are identified or if there are concerns. Patients and families interested in social services can request an appointment. A physician order for services is not needed. Services are provided free of charge.

For More Information

For additional information about this program or related rehabilitation services, call (662) 377-7215 or 1-800-THE-DESK (1-800-843-3375).